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Touch ‘n Go Penalize Customer on system error

Sigh… I just checked my Touch ‘n Go E-statement and I found out that I’ve been penalize RM7.00 just because their stupid system made an error.  I took the Commuter from Mid Valley and exited at KL Sentral. As usual, payment cleared, balance got deducted and I got out from the exit gate without problem. Until just now, I saw an eye soring statement description…

What the fxxk is that penalty for anyway? I bet I’m not the only one out there who encounter such problem. I still think TnG system is crappy ! What do you think? Have your say…..

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