Celcom 3G Connection Outrage

I’ve been using Celcom 3G D120 since 2 months ago. I was satisfied with the connection in the first month. Unfortunately, I was not able to enjoy the same quality since 16 Feb 07.

The quality of the line has degraded significantly compared to the first month using it even though my connection shows a 3 bar full on UMTS/3G. My situation is, for the first month I was able to utilise the 3G connection at the rate of 120 -200kpbs DL / 56kpbs UL  with the ping time around 56 – 80 ms.

Running 3G connection under the same condition as the past month, I’ve noticed huge degration of quality of the speed. I get a lot ping timeout and transmission of data getting stalled for few seconds, sometimes even for minutes, though i’m still connected to the service.

Knowing this, I ran a similar test on the speed again. The result was outrageous. I’m only able to connect at the speed of 58Kbps DL / 45 Kpbs UL with the ping time around 200 – 1500 ms on a 3 bar full UMTS/3G connection.

My question is what could have caused such significant degration of download speed which is worst than a 56K dial up ? I’m sure it’s not because of the signal as I’m getting the same level of signal. Anyone having the same problem ?

I would appreciate it if someone would point out what’s happening to my connection. Else, I will have to terminate my subscription as I find it unworthy to pay RM120 a month to get Time Out pages all the time.

Just now, I tried the speed test again. The result was 36kbps DL/ 42kpbs UL with 267ms ping time. I wanted to post the image of the test but because of the bad connection, I couldn’t even load the result image page.


Streamyx is a DSL broadband internet service offered by TM Net Sdn. Bhd., a subsidiary of Telekom Malaysia Berhad. Streamyx subscribers make up the bulk of broadband users in Malaysia due to the lack of alternative services from other Malaysian internet service providers, like JaringNasionCom and TIME dotNet. Broadband services rolled out by these companies have limited service coverage, because the last mile connections are monopolised by Telekom Malaysia.

Many Streamyx users experience difficulties while surfing the web. Unstable DSLAMs, oversold bandwidth and poor phone line quality that causes high attenuation leads to average speeds between 200kbit/s and 1mbit/s, a fraction of advertised speeds. Recently, TM Net has employed traffic shaping to selectively shape the transfer speeds of P2P services. Bad basic networking infrastructure, management attitude, and the fact that TMnet Sdn. Bhd. (which provides Streamyx ADSL/SDSL service) has a monopoly of Malaysia’s broadband market all lead to an overall bad internet surfing experience for users.

Continue reading

TMNET User Group

Assuming that you have not heard about this TMNET User Group.

Since 1995, TM Net Sdn Bhd, in fulfilling the needs for Internet and Multimedia services for Malaysians (To be exact, non of the needs of home users are fulfilled), has become the nation’s leading Internet Service Provider (ISP) (Dominating market by marginalizing other providers) and the largest in South East Asia (I doubt that). As an independent business entity and wholly owned subsidiary of Telekom Malaysia Berhad we aim to be more dynamic, agile, and market-oriented company with the customers’ needs paramount to all that we do (Only to corporate customers).

In line with this, TM Net has taken initiative to setup focus groups of users from all states in Malaysia.  The purpose these user groups is:

· Channel for TM Net to get firsthand and constructive feedback from customers
· Sharing of information and knowledge among members on new technology and services offerings
· Promote the use of ICT in the particular state

To support this initiative, this e-community platform is setup to allow active participation from all members.

So guys, if you’ve got something to say about TMNut Screamyx. Here’s the place you should go http://usergroup.tmnet.com.my/